This software addresses a fundamental weakness in cloud-based scheduling with the service software FieldEdge: Users losing vital customer information when the FieldEdge servers go down. This incurs a huge cost to dispatchers who could lose (and have lost) up to a day's worth of service calls. Dispatchers will no longer have this burden on their minds and can rest easy having this proactive solution: a tool that automatically turns dispatching schedule data into a .csv file backup on their local computer.