This software addresses a fundamental weakness in cloud-based scheduling with the service software FieldEdge: Users losing vital customer information when the FieldEdge servers go down. This incurs a huge cost to dispatchers who could lose (and have lost) up to a day's worth of service calls. Dispatchers will no longer have this burden on their minds and can rest easy having this proactive solution: a tool that automatically turns dispatching schedule data into a .csv file backup on their local computer.
This program will create a daily backup of the next day's schedule containing the following information:
- Customer Name
- Customer Address (if available)
- Phone Number (if available)
- Start Time
- Technician
This information will save to the file "FieldEdgeScheduleBackup.csv" in the same folder that the program is stored in. This file will be updated daily, and the old information will be overwritten by the new. If FieldEdge's servers suddenly go down during the day, no need to worry. You have a backup of your schedules!
Three files are included in the package:
schedule_backup.exe: Creates the daily backups
encrypt_login.exe: Encrypts the user's login information. Creates
files "FieldEdge_password_encrypted" and
"FieldEdge_username_encrypted". These files will be used for the
schedule_backup program to login. This program encrypts your login
data so that it cannot be accessed by anything but the program
itself; your login information is secure.
chromedriver_win32.exe: The "webdriver" that allows the program
to automatically login to FieldEdge using login information provided
by the user.